Privacy Policy

This Privacy Policy is effective December 3, 2025, and has been changed to conform to the requirements of the California Consumer Privacy Act. This privacy policy covers our treatment of the personal information we collect from you and about you. This policy also describes choices available to you, and your legal rights, regarding our use of your personal information, plus how you can access, update, delete, or opt out of our information-gathering process.

This privacy statement discloses the privacy practices for this website and all websites hosted or maintained by Hawaiian Litigation Support Services, also known as hawaiianlitigationsupportservices.com. If you have questions or concerns regarding this statement, you should contact our customer service department using either the contact information available on the website or at the end of this privacy statement.

Hawaiian Litigation Support Services is strongly committed to protecting the privacy of individuals who use our website and the websites we maintain. In order to provide our services securely, accurately, and efficiently, we must obtain certain personal information. This information typically includes some or all of the following: name, address, Social Security Number or other identification number, account name, telephone and facsimile number, email address, credit or debit card number including expiration date and cardholder name, bank account information, and other personally identifiable information. In addition, we may request certain optional information about you, such as your email address or preferences, in order to enhance our services further, help you use our services more effectively, and/or inform you about additional services.

Personal Information we collect from you, and how we use it

We collect personal information about you when you submit information directly to us by filling in forms on our website or by corresponding with us by phone, email, or in writing. Personal information is data that identifies or is associated with you. This includes information you provide when you register to use our website, use the Hawaiian Litigation Support Services platform, enter a competition, promotion, or survey, report a problem with our website, or use some other feature of the Hawaiian Litigation Support Services service.

We work with third parties (including without limitation subcontractors in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, and credit reference agencies) and may receive information about you from them, subject to your agreements with them.

We automatically collect personal information about you indirectly, including without limitation how you access and use the Hawaiian Litigation Support Services website, including information about the device you use to access the Hawaiian Litigation Support Services website and our services. This information includes device ID or unique identifier, device type, geolocation information, and computer and connection information. We also collect personal information using cookies, web beacons, and similar technologies, which provide information about the pages you view, the links you click, and other actions you take on our services within our advertising or email content.

We may at times supplement the personal information we collect with information from third parties and add it to your account information, including without limitation demographic information that is publicly available, additional contact information, credit check information, and information from credit bureaus, as allowed by applicable national laws.

We may at times link or combine the personal information we collect and/or receive about you with the information we collect automatically. This allows us to provide you with a personalized experience and better service, regardless of how you interact with us.

We may anonymize and aggregate any of the personal information we collect (so that you are not personally identified). We may use anonymized information for purposes that include testing our IT systems, research, data analysis, improving the Hawaiian Litigation Support Services service, and developing new products and features. We may also share such anonymized information with others.

Disclosure of Information

HawaiianLitigationSupportServices.com will not willfully sell or disclose your customer identifiable information to third parties, except as required by law, in response to a subpoena or other valid governmental order, in response to your request, or to complete a payment transaction with certain third-party organizations. By the nature of our service, we share selected customer identifiable information about you with the entity or entities whose obligations you are using our service to pay and with relevant card companies, payment processors, and banking institutions for payment authorization and processing. Further, HawaiianLitigationSupportServices.com reserves the right to share customer identifiable information with third parties for collection purposes if your payment is canceled, disputed, or otherwise cannot be fulfilled in accordance with our Terms of Use Policy.

We may share aggregated demographic information with our clients and others for marketing purposes, but this information is not linked to any personal information that can identify you. In addition, HawaiianLitigationSupportServices.com may use customer identifiable information to investigate and help prevent or prosecute unlawful activity or activity that threatens the website(s) or our users’ privacy or otherwise violates the terms and conditions of this Privacy Statement and/or our Terms of Use Policy.

To request removal of your personal information from any of our blog postings or community forums, contact us at support@hlss.net.

Your rights regarding your personal information

Under applicable privacy and data protection laws, you have several basic rights regarding the personal information we process about you. These rights include:

Right to Access: You have the right to access the personal information we process about you.

Right to Transfer: You have the right to receive the personal information we process about you in a commonly used format and to have that information transferred to another data controller with your consent.

Right to Correct: You have the right to correct your personal information without undue delay.

Right to Delete: You have the right to delete your personal information without undue delay, in certain circumstances provided by law.

Right to Restrict: You have the right to restrict our processing of some or all of your personal information in certain circumstances provided by law.

Right to Non-Discriminatory Treatment: You have the right not to be discriminated against for exercising any of the rights listed above.

If you wish to exercise any of these rights, contact us at support@hlss.net or call us at (808) 468-9516. The law provides limited specific reasons why we may not be able to address your request. Consumers may also designate an authorized agent to exercise these rights on their behalf. If you wish to designate an agent for this purpose, email us at support@hlss.net.

If you reside in the European Union (EU), HawaiianLitigationSupportServices.com is the controller of your personal information for purposes of EU data protection legislation. Under certain laws applicable to EU countries, you have the right to lodge a complaint with your local data protection authority.

Security

HawaiianLitigationSupportServices.com is committed to ensuring the security of your customer identifiable information. We will take reasonable precautions to protect this information from loss, misuse, unauthorized disclosure, or alteration, including putting in place appropriate physical, electronic, and administrative procedures to safeguard and secure such information. We use encryption when collecting or transferring sensitive data (e.g., card or bank information). Further, we have numerous procedures, policies, and systems in place to ensure the security of your information.

Use of Contact Information

In the ordinary course of our business, we collect, process, and use information as a business. As your service provider, we will use the contact information you provide to confirm a payment transaction and/or to alert you regarding any difficulty we may experience in processing your payment. With permission, we may also contact you as a registered user to remind you of an upcoming payment obligation or to inform you of new or additional services offered by us from which you may benefit. Users must update their profile to indicate their preference to opt out of receiving notifications about new or additional services.

Cookies

A cookie is a piece of data stored on a user’s hard drive that contains information about that user. Websites often use cookies to analyze web traffic, recognize when a user visits a particular site, or respond to you as an individual when you use a web application. Our website does not use cookies to store customer identifiable information.

Log Files

We use IP addresses to analyze trends, administer our websites, track users’ movements, and gather broad demographic information for aggregate use. In addition, we may collect your computer’s IP address with each payment transaction and store that address along with your payment record in our database.

Retaining your information

We will retain your personal information only as long as necessary to fulfill the purpose(s) for which it was collected, including our legitimate business interests and to satisfy legal or reporting requirements. We may also retain personal information from closed accounts to comply with federal law, prevent fraud, collect fees owed, resolve disputes, troubleshoot problems, assist with investigations, enforce our Terms and Conditions (also referred to as Terms of Service), and take other actions permitted or required by state and federal law. When retention is no longer necessary, we dispose of your personal information securely in accordance with applicable law.

Links to Other Websites

Our website may contain links to other websites operated by our clients and business partners. Please be aware that Hawaiianlitigationsupportservices.com is not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of every website that collects customer identifiable information. The operators of those sites may use cookies; however, we have no access to or control over such cookies.

Correcting Customer Identifiable Informations

If you have submitted incorrect customer identifiable information through Hawaiianlitigationsupportservices.com and would like to revise it, you may update your information in the registration section of the site (if previously registered) or contact our customer service department using the contact details provided on the site.

User Acceptance of Privacy Policy and Changes to Privacy Policy

By using this site, you signify your acceptance of this Privacy Policy. If you do not agree, please do not use our site. Hawaiianlitigationsupportservices.com reserves the right to modify this Privacy Policy at any time in its sole discretion. Any changes will be posted on the website with the revised and/or effective date. Hawaiianlitigationsupportservices.com encourages you to review this Privacy Policy periodically. Your continued use of Hawaiianlitigationsupportservices.com following the posting of changes constitutes your acceptance of those changes and the updated Privacy Policy in full.

Notices to you

If we need to provide you with information for legal, marketing, or other business-related purposes, we will choose what we believe is the most appropriate method to contact you. Typically, our first attempt will be by email. The method we use to contact you does not affect your legal rights.

Contacting us

For questions and/or comments about this Opt-Out Notice, our Cookie Policy, or this statement, please contact us at:

Hawaiian Litigation Support Services
Website: HawaiianLitigationSupportServices.com
Email: support@hlss.net
Mailing Address: 200 N Vineyard Blvd Ste A325
#1275 Honolulu, HI 96817

You may use these contact details to submit privacy-related requests, including opt-out, access, correction, or deletion requests.