This Privacy Policy is effective 3 December 2025 and applies to citizens and legal permanent residents of the United States. This policy covers our treatment of the personal information we collect from you and about you. It also describes the choices available to you and your legal rights regarding our use of your personal information, including how you may access, update, delete, or opt out of our information-gathering practices.
This Privacy Policy applies to this website and all websites hosted or maintained by Hawaiian Litigation Support Services. If you have questions or concerns regarding this statement, please contact our customer service department using the contact information provided on the website or at the end of this Privacy Policy.
Hawaiian Litigation Support Services is committed to protecting the privacy of individuals who use our website and related services. To provide our services securely, accurately, and efficiently, we collect certain personal information. This information may include: name, address, Social Security Number or other identification number, account name, telephone and facsimile number, email address, credit or debit card number (including expiration date and cardholder name), bank account information, and other personally identifiable information. We may also request optional information, such as your email address or preferences, to enhance our services, improve your experience, or inform you about additional services.
We collect personal information about you when you submit information directly to us, including by completing forms on our website or communicating with us by phone, email, or in writing. Personal information is data that identifies or relates to you. This includes information provided when you register on our website, use the Hawaiian Litigation Support Services platform, participate in a promotion or survey, report a problem, or use other features of our services.
We may work with third parties (including subcontractors providing technical, payment, delivery, advertising, analytics, search, or credit reference services) and may receive information about you from them, subject to your agreements with those parties.
We may automatically collect personal information about you, including details regarding how you access and use our website and services. This may include device ID or unique identifier, device type, geolocation data, and computer or connection information. We may also collect information through cookies, web beacons, and similar technologies that track pages viewed, links clicked, and other actions taken on our website or within our advertising or email communications.
We may supplement the personal information we collect with information from third parties and add it to your account, including publicly available demographic information, additional contact details, credit-related information, and information from credit bureaus, as permitted by applicable law.
We may link or combine the personal information we collect directly with information collected automatically to provide a more personalized experience and improved service.
We may anonymize and aggregate personal information so that it no longer identifies you. Such anonymized data may be used for testing IT systems, research, analytics, service improvements, and development of new products or features. We may also share anonymized information with third parties.
Hawaiian Litigation Support Services will not willfully sell or disclose your personally identifiable information to third parties, except as required by law, in response to a subpoena or other valid governmental order, at your request, or as necessary to complete a payment transaction with authorized third-party service providers.
By the nature of our services, we may share limited customer information with the appropriate entities involved in your legal matter, as well as relevant card companies, payment processors, and financial institutions for the purpose of payment authorization and processing. Additionally, Hawaiian Litigation Support Services reserves the right to share customer identifiable information with third parties for collection purposes in the event that a payment is canceled, disputed, or otherwise cannot be fulfilled in accordance with our Terms of Use Policy.
We may share aggregated, non-identifiable demographic information with clients or partners for marketing and analytical purposes. This information is not linked to any personal data that can identify you.
Hawaiian Litigation Support Services may also use customer identifiable information to investigate, prevent, or take action against unlawful activity, activities that threaten our website or users’ privacy, or actions that violate this Privacy Statement and/or our Terms of Use Policy.
To request removal of your personal information from any blog postings or community forums managed by Hawaiian Litigation Support Services, please contact us at support@hlss.net.
Under applicable privacy and data protection laws, you have certain rights regarding the personal information that Hawaiian Litigation Support Services processes about you. These rights may include:
Right to Access: You have the right to request access to the personal information we process about you.
Right to Data Portability: You have the right to receive the personal information we process about you in a commonly used, machine-readable format and, where applicable, to request that such information be transferred to another data controller with your consent.
Right to Correction: You have the right to request correction of inaccurate or incomplete personal information without undue delay.
Right to Deletion: You have the right to request deletion of your personal information, subject to certain legal limitations and exceptions.
Right to Restriction: You have the right to request restriction of the processing of some or all of your personal information in circumstances permitted by law.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of the rights described above.
If you wish to exercise any of these rights, please contact us at support@hlss.net or call us at (888) 233-4421. Please note that applicable laws provide certain exceptions where we may be unable to fulfill specific requests. Consumers may also designate an authorized agent to exercise these rights on their behalf. If you wish to designate an authorized agent, please contact us via email at the address above.
If you reside in the European Union (EU), Hawaiian Litigation Support Services acts as the controller of your personal information for purposes of applicable EU data protection laws. Where applicable, you have the right to lodge a complaint with your local data protection authority.
Hawaiian Litigation Support Services is committed to protecting the security of your personally identifiable information. We take reasonable precautions to safeguard your information against loss, misuse, unauthorized access, disclosure, or alteration. This includes implementing appropriate physical, electronic, and administrative measures designed to protect and secure the data we collect.
We utilize encryption technologies when collecting or transmitting sensitive information, such as credit card or banking details. In addition, we maintain comprehensive internal procedures, policies, and security systems to help ensure the continued protection of your personal information.
In the ordinary course of business, Hawaiian Litigation Support Services collects, processes, and uses information necessary to provide our services effectively. As your service provider, we use the contact information you provide to confirm payment transactions and to notify you of any issues or delays related to processing your payment.
With your permission, we may also contact you as a registered user to remind you of upcoming service obligations or to inform you about new or additional services that may benefit you. Users may update their account preferences at any time to opt out of receiving notifications regarding new or additional services.
A cookie is a small data file stored on a user’s device that contains information about that user. Websites commonly use cookies to analyze web traffic, recognize returning visitors, and personalize user experiences when interacting with specific web applications.
Hawaiian Litigation Support Services does not use cookies to store personally identifiable customer information. Any cookies utilized on our website are intended solely to enhance site functionality and improve overall user experience.
Hawaiian Litigation Support Services uses IP addresses to analyze trends, administer our website, monitor user navigation patterns, and gather broad demographic information for aggregated reporting purposes.
In connection with payment transactions, we may collect the IP address associated with your device at the time of payment. This IP address may be stored alongside your payment record in our secure database for recordkeeping, security, fraud prevention, and compliance purposes.
Hawaiian Litigation Support Services retains personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legitimate business interests and to comply with applicable legal, regulatory, or reporting requirements.
We may retain personal information related to closed accounts in order to comply with federal and state laws, prevent fraud, collect outstanding fees, resolve disputes, troubleshoot issues, support investigations, enforce our Terms and Conditions (also referred to as Terms of Service), and take other actions permitted or required by law.
When personal information is no longer required for these purposes, we securely dispose of it in accordance with applicable legal and regulatory standards.
Our website may contain links to third-party websites operated by clients, partners, or affiliated organizations. Please be aware that Hawaiian Litigation Support Services is not responsible for the privacy practices, policies, or content of these external websites.
We encourage users to review the privacy policy of any website they visit, especially those that collect personally identifiable information. Please note that third-party websites may use cookies or other tracking technologies. Hawaiian Litigation Support Services does not have access to or control over the use of cookies or data collection practices on these external sites.
If you have submitted incorrect personally identifiable information through a Hawaiian Litigation Support Services website and would like to update or correct that information, you may make the appropriate changes through the registration or account management section of the site (if you have previously registered).
Alternatively, you may contact our customer service team using the contact information provided on our website, and we will assist you in updating your information as permitted by applicable law.
By using this website, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree with this policy, please refrain from using our site.
Hawaiian Litigation Support Services reserves the right to update or modify this Privacy Policy at any time at our sole discretion. Any revisions will be posted on this page with an updated revision and/or effective date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Hawaiian Litigation Support Services website following the posting of any changes constitutes your acceptance of those changes and the revised Privacy Policy in its entirety.
If we need to provide you with information for legal, marketing, or other business-related purposes, Hawaiian Litigation Support Services will use the contact method we believe is most appropriate under the circumstances. In most cases, our initial communication will be sent via email.
The method we use to contact you does not affect or limit your legal rights in any way.
For questions and/or comments about this Opt-Out Notice, our Cookie Policy, or this statement, please contact us at:
Hawaiian Litigation Support Services
Website: HawaiianLitigationSupportServices.com
Email: support@hlss.net
Mailing Address: 200 N Vineyard Blvd Ste A325
#1275 Honolulu, HI 96817
You may use these contact details to submit privacy-related requests, including opt-out, access, correction, or deletion requests.
