Terms & Conditions

No warranty of a specific outcome, result, or recovery of information is promised or guaranteed by Hawaiian Litigation Support Services. We agree to pursue the objectives of each engagement using diligent, professional methods in full compliance with applicable laws.

Hawaiian Litigation Support Services does not provide services to minors. Our services are available to adults who utilize a valid credit card, debit card, or United States bank account (including Automated Clearinghouse–ACH payments). If you are under 18 years of age, you may use this website only with the involvement and consent of a parent or legal guardian. Hawaiian Litigation Support Services reserves the right to refuse service, terminate or suspend accounts or services, or cancel transactions at any time at its sole discretion.

Privacy

Please review our Privacy Policy, which also governs your use of this website, in order to understand our practices with regard to information about you.

Copyright

All content on this website, including text, terms, graphics, logos, button icons, and images, is the property of Hawaiian Litigation Support Services or its content suppliers and is protected by United States and international copyright laws.

The selection, arrangement, and presentation of all materials on this website (including information in the public domain), as well as the overall design of the website, are the exclusive property of Hawaiian Litigation Support Services and are protected by United States and international copyright laws.

All software used on this site is the property of Hawaiian Litigation Support Services or its software suppliers and is protected by United States and international copyright laws.

Trademarks

Any and all graphics, logos, page headers, button icons, scripts, and service names used on or in connection with Hawaiian Litigation Support Services and its website are trademarks or trade dress of Hawaiian Litigation Support Services.

These trademarks and trade dress may not be used in connection with any product or service that is not legally authorized or endorsed by Hawaiian Litigation Support Services, in any manner likely to cause confusion among customers, or in any way that disparages or discredits Hawaiian Litigation Support Services, its services, or its website.

All other trademarks not owned by Hawaiian Litigation Support Services that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Hawaiian Litigation Support Services.

License and Site Access

Hawaiian Litigation Support Services grants you a limited, non-exclusive license to access and make personal or business use of this website. This license does not permit downloading (other than page caching), modifying, or reproducing any portion of the site without the express written consent of Hawaiian Litigation Support Services.

This license does not include any resale or commercial use of this website or its contents; any derivative use of the website or its contents; any downloading or copying of account information for the benefit of another merchant or entity; or any use of data mining, robots, or similar data gathering and extraction tools.

This website, or any portion of it, may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Hawaiian Litigation Support Services. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or forms) without express written consent.

You may not use any meta tags or other “hidden text” utilizing the name Hawaiian Litigation Support Services or any of our trademarks without our express written consent. You may not introduce software viruses or any other code, files, or programs designed to interrupt, damage, or limit the functionality of this website or any related systems. You may not interfere with or disrupt our services, servers, or networks connected to this website. You may not collect or store personal data about other users of this website.

Any unauthorized use of this website automatically terminates the permission or license granted by Hawaiian Litigation Support Services.

Your Personal Information

If you use this website, you are responsible for maintaining the confidentiality of your personal information and for restricting access to your computer or account. You agree to accept responsibility for all activities that occur under your account. You must notify Hawaiian Litigation Support Services and the entity to which payment was made immediately if you suspect unauthorized use of your account or any other breach of this website’s security.

You agree to provide complete and accurate information as requested in connection with any payment transaction. Failure to provide accurate information, or any attempt to use another person’s information, may result in cancellation of your payment and potential legal action by Hawaiian Litigation Support Services or its authorized representatives, except as limited by applicable law. You further agree to honor and make full payment for any transactions lawfully processed through this website.

All personal information provided through this website will be maintained in strict confidence and handled in accordance with this website’s Privacy Policy.

Text Messages, Emails and Telephone Calls – Consent

By using this site, reviewing any materials on this site, or placing an order for services, you agree to the following: (1) to receive calls, text messages, and emails containing additional information and relevant offers from Hawaiian Litigation Support Services and/or its authorized representatives; and (2) to receive communications regarding your orders and account from Hawaiian Litigation Support Services and/or its authorized representatives.

By using this site, you acknowledge that separate consent is not required to make a purchase and that message and data rates may apply to such communications, to which you expressly consent through your use of this site.

By using this site and communicating with us by email, text message, or oral communication followed by a confirming written communication (including, without limitation, an invoice, email, or text message), you agree that any oral or texted order submitted to us, and confirmed by an invoice or similar written confirmation, constitutes a binding order for services as reflected in that confirmation.

Non-Disparagement Warranties

By entering into an agreement for services with Hawaiian Litigation Support Services, you agree that you will not disparage or make negative statements regarding hawaiianlitigationsupportservices.com, its trade names, trademarks, trade dress, website, officers, management, or current and former employees. This includes an agreement not to publish or communicate any remarks in a blog, article, opinion piece, or other non-privileged publication that could reasonably be interpreted as disparaging or questioning the character, honesty, integrity, morality, business practices, or professional abilities of Hawaiian Litigation Support Services or its personnel.

You further agree that you, and any employees, agents, or representatives acting on your behalf, will not directly or indirectly make, express, transmit, write, or otherwise communicate any statement—whether verbal, written, electronic, or otherwise—that could reasonably be construed as derogatory, critical, or negative toward Hawaiian Litigation Support Services, its trademarks, website, directors, officers, affiliates, employees, agents, or representatives. This includes any disclosure or discussion of confidential or proprietary information, or any communication intended to harm or damage the reputation or goodwill of hawaiianlitigationsupportservices.com.

Nothing in this section or elsewhere in these Terms and Conditions shall prohibit any party from making statements or disclosures required by applicable federal or state law. However, the party making such disclosure must provide written notice to Hawaiian Litigation Support Services at least two (2) business days prior to the required disclosure and reasonably consider any comments provided in response.

Indemnity

Any and all clients of Hawaiian Litigation Support Services acknowledge that information provided or services utilized as a result of investigations, searches, or other services may involve certain risks. Such risks may include, without limitation, financial loss, liability, loss of income, tax consequences, diminished purchasing power, or loss of assets. No guarantee is made that any services or reports provided by Hawaiian Litigation Support Services will be admissible in court or entirely accurate, or accurate to any specific degree.

All purchasers or users of services agree to assume full responsibility for any losses or missed gains arising from their use of such services. You agree to hold Hawaiian Litigation Support Services, its officers, directors, employees, agents, independent contractors, and representatives harmless from any and all claims, liabilities, losses, damages, attorney’s fees, costs, or expenses arising out of services rendered or actions taken pursuant to this Agreement, except in cases of bad faith or willful misconduct.

All clients further agree to hold Hawaiian Litigation Support Services and its officers, directors, employees, agents, independent contractors, and representatives harmless from any claims, liabilities, losses, damages, attorney’s fees, costs, or expenses resulting from actions taken on behalf of a client or from information reported by us. You acknowledge and agree that the maximum liability of Hawaiian Litigation Support Services for any and all services provided shall not exceed $100.00.

Charges for Work Performed; Credit Card Charges

All orders placed for process service, document-related services, deposition-related services, subpoenas, document preparation, and/or investigative services of any kind through the website of Hawaiian Litigation Support Services shall be considered firm orders by both parties and are not subject to cancellation once work has commenced, except as otherwise agreed in writing.

All credit card transactions will include an additional four percent (4%) fee to cover credit card processing charges. By submitting any advance payment or paying an invoice, the Client acknowledges that they have reviewed and agreed to these Terms and Conditions.

All sales are final and non-refundable. No guarantee of success is expressed or implied.

Liquidated Damages

In addition to the foregoing, the Parties agree that any claim arising under the Non-Disparagement section of these Terms and Conditions shall, if disparaging statements are shown with reasonable certainty to have originated from you or anyone acting on your behalf, result in liquidated damages payable by you to Hawaiian Litigation Support Services in the amount of One Hundred Thousand Dollars ($100,000.00) in United States currency.

In all cases, liability for any work order accepted or report delivered by Hawaiian Litigation Support Services shall be limited to the fee paid for the services performed. This limitation of liability is a material term of this agreement.

Applicable Law

By visiting this website, you agree that the laws of Oahu County, Hawaii, without regard to its conflict of law principles, shall govern these Terms and Conditions and any dispute that may arise between you and Hawaiian Litigation Support Services, including for purposes of litigation or arbitration jurisdiction.

Hawaiian Litigation Support Services reserves the right to modify this website (including, without limitation, discontinuing the website or any services offered) and these Terms and Conditions at any time, with or without notice. If any provision of these Terms and Conditions is deemed invalid, void, or unenforceable for any reason, that provision shall be considered severable and shall not affect the validity or enforceability of the remaining provisions.

Hawaiian Litigation Support Services requests that you do not use any information on this website, including posted email addresses, to transmit, distribute, or facilitate unsolicited bulk email, advertisements, or solicitations to Hawaiian Litigation Support Services or any of its employees or agents. Any such use constitutes a violation of these Terms and Conditions.

Disputes; Effect on Confidentiality

Any disputes arising under these Terms and Conditions, or from any professional work or services conducted by Hawaiian Litigation Support Services, through or pursuant to its website HawaiianLitigationSupportServices.com, shall be litigated in the District Court of Oahu County, HI, or, if appropriate to the amount in dispute, in the Small Claims Court of Oahu County. The client expressly consents to the jurisdiction of that court when engaging the services of Hawaiian Litigation Support Services and/or its website HawaiianLitigationSupportServices.com. If any credit card chargeback, bad check, or other dispute occurs, the company will provide all reports, billing, notes, emails, and client work product (excluding proprietary work product produced internally by Hawaiian Litigation Support Services), but in such case the confidentiality provisions ordinarily applicable between Hawaiian Litigation Support Services and the disputing client are null and void.

You can transmit your documents for process service directly to Hawaiian Litigation Support Services, by fax or email, at the following contact information:

Email: support@hlss.net

YOU WILL BE REQUIRED TO CHECK A BOX ON YOUR ORDER FORM, AGREEING TO THE PROVISIONS OF THIS TERMS AND CONDITIONS AGREEMENT. THIS PROVISION IS OF THE ESSENCE OF ANY AGREEMENT BETWEEN YOU AND HAWAIIAN LITIGATION SUPPORT SERVICES.